Privacy Policy

01Introduction

Welcome to ULIKME ("ULIKME," "we," "us," or "our"). ULIKME is a tri-sided community marketplace platform that connects Users, Creators, and Venue Partners through shared real-world social experiences, community events, and digital tools.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use the ULIKME mobile application, website (ulikme.com), and related services (the "Platform").

02Information We Collect

2.1 Information You Provide Directly

• Full name, username, and profile photo
• Email address and phone number
• Date of birth (for age verification)
• Billing and payment information (processed through Stripe)
• Location city or region (for event matching)
• Creator bio, social media links, and content categories
• Venue Partner business information, location, and capacity details
• Communications with our support team
• User-generated content: posts, reviews, event RSVPs, community interactions

2.2 Information Collected Automatically

• Device identifiers (device ID, IP address, OS, browser type)
• Usage data (pages viewed, features used, session duration, clicks)
• Log data (access times, error logs, referring URLs)
• Location data, with your permission, to suggest nearby events and venues
• Cookies, pixels, and similar tracking technologies

2.3 Information from Third Parties

• Social media platforms (Instagram, TikTok, etc.) if you connect your accounts
• Payment processors (Stripe) for transaction verification
• Analytics providers (e.g., Firebase, Mixpanel)
• Identity verification providers (for Venue Partners)

03How We Use Your Information

3.1 Platform Operations

• Create and manage your account
• Connect Users with Creators and Venue Partners
• Process payments and subscriptions via Stripe Connect
• Facilitate event RSVPs, check-ins, and reviews
• Send transactional emails and push notifications

3.2 Personalization & Discovery

• Recommend events, venues, and creators based on your interests and location
• Personalize your in-app feed and community experience
• Analyze engagement patterns to improve matching algorithms

3.3 Safety & Trust

• Verify identities of Creators and Venue Partners
• Detect and prevent fraud, abuse, or violations of our Terms & Conditions
• Comply with legal obligations and respond to legal requests

3.4 Marketing & Communications

• Send promotional emails and in-app messages (with your consent)
• Run referral programs and affiliate campaigns
• Conduct surveys and gather feedback for product improvement

04Legal Basis for Processing

4.1 United States (CCPA/CPRA)

• Performing our contractual obligations to you
• Compliance with legal requirements
• Our legitimate business interests (improving the Platform, fraud prevention)
• Your consent, where explicitly requested

4.2 Mexico (LFPDPPP)

• Your freely given, specific, and informed consent (consentimiento)
• Compliance with legal or regulatory obligations
• Legitimate interests of ULIKME that do not override your fundamental rights

05Sharing Your Information

5.1 Platform Participants

• Creators and Venue Partners: limited profile information to facilitate bookings and events
• Other users: publicly visible profile content you choose to share

5.2 Service Providers

• Stripe – payment processing and Creator payouts
• Firebase / Google Cloud – infrastructure and analytics
• Twilio – SMS and communication services
• Web3Forms – contact form processing
• Analytics providers – aggregated usage data

5.3 Legal Compliance

We may disclose information if required by law, court order, or government authority in the United States or Mexico.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

06Data Retention

• Active accounts: data retained for the duration of the account
• Deleted accounts: data purged within 90 days, except where legally required
• Transaction records: retained for 7 years for financial and tax compliance
• Support communications: retained for 3 years

07Your Rights & Choices

7.1 All Users

• Access, correct, or update your profile at any time via Settings
• Delete your account and request data deletion
• Opt out of marketing communications
• Withdraw consent for optional data processing

7.2 California Residents (CCPA/CPRA)

• Right to Know – request disclosure of personal information we collect or share
• Right to Delete – request deletion of your personal information
• Right to Correct – request correction of inaccurate data
• Right to Opt-Out – opt out of cross-context behavioral advertising
• Right to Non-Discrimination – no service denial for exercising privacy rights

7.3 Mexican Users – ARCO Rights

08Cookies & Tracking Technologies

• Essential cookies – required for Platform functionality
• Analytics cookies – to understand usage patterns (Google Analytics, Firebase)
• Marketing cookies – to deliver relevant content (with your consent)

You may control cookies through your browser settings. Disabling cookies may limit some Platform features.

09Children's Privacy

ULIKME is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. Contact us at info@ulikme.com if you believe a minor has submitted personal information.

10Data Security

• TLS/SSL encryption for data in transit
• AES-256 encryption for sensitive data at rest
• Role-based access controls for internal systems
• Regular security assessments and penetration testing
• Incident response and breach notification protocols

No system is completely secure. We will notify you and relevant authorities of any breach as required by law.

11International Data Transfers

ULIKME operates in the United States and Mexico. Your data may be transferred to and processed in the United States. For Mexican users, we comply with cross-border transfer requirements under LFPDPPP.

12Third-Party Links & Integrations

The Platform may link to third-party websites or integrate with external services (e.g., Instagram, Google Maps). We are not responsible for their privacy practices. Please review their policies before engaging.

13Changes to This Privacy Policy

• Posting a notice within the Platform
• Sending an email to your registered address
• Updating the "Last Updated" date at the top of this Policy

Your continued use of the Platform after notification constitutes acceptance of the updated Policy.

14Contact Us